--- title: Integrations overview description: Connect telephony, lead sources, messaging, advertising, and downstream CRMs. --- VaniAgent integrations appear in two product areas: **Integrations** for providers and outbound webhooks, and **Contacts → Integrations** for lead-source sync. This guide brings both together. | Integration | Direction | Purpose | | --- | --- | --- | | Twilio, Exotel, Tata Smartflo | Calls in/out | Phone numbers and telephony transport | | WhatsApp Business | Two-way | AI inbox, templates, status callbacks | | Meta Business / Ads | Inbound + management | Ad assets, lead forms, lead sync | | Google Sheets | Inbound sync | Map public sheet rows to Contacts | | IndiaMART | Inbound sync | Import enquiries and buy leads | | CRM webhooks | Outbound | Deliver signed call events to your system | | Google Ads | — | Coming soon | ## Recommended order 1. Connect and validate the provider. 2. Import or create a test contact. 3. Perform one controlled call or message. 4. Inspect the VaniAgent record. 5. Confirm the downstream callback or sync result. 6. Only then enable production automation. :::note Dashboard integration endpoints and credential payloads are private configuration interfaces. They are intentionally excluded from the public Developer API. :::